Configuring Critical Service Level for Items

Users can define the service level of an item as critical on the items screen. The item is considered a critical item by the Multi-Tier Inventory Planning engine.

Complete the following steps to set the Critical Service Level option for items:

  1. Log in to the ONE system as a Buyer Supply Chain Admin role.

  2. Select Administration > Item > Search Item.
    The Search Item report appears.

    images/download/attachments/117750831/search_item-version-1-modificationdate-1679081688000-api-v2.png

  3. Click the New Item button.
    The New Item screen appears.

    images/download/attachments/117750831/new_item-version-1-modificationdate-1679081688000-api-v2.png

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  4. Enter all the required information on the screen.

  5. Select the Critical Service Level checkbox to set the critical service level for the item.

  6. Click Create to create save the record.
    A success message appears.

Note

Users can upload CSV files using the Upload option on the Search Item screen. The Critical Service Level is a boolean field that accepts 0 (False) or 1 (True) as input.