These are the minimum requirements for running NEO with optimal performance. If your devices, systems, or networks do not meet these requirements, you experience may be degraded.
Check the current release notes for updates to this information. Any updates to this information will be first published in the NEO Release Notes.
|Operating System||Windows 10 or Windows 11 (preferred)|
|RAM||4GB of RAM|
|Display||Graphics resolution 1366 X 768 or better|
For optimal performance, ONE recommends that users have a bandwidth of no less than 30mbps (download) with no greater than 10ms latency. ONE leverages a CDN (Akamai) with edge caching to reduce latencies globally. The application is still functional with reduced speed of as low as 10mpbs (download) and latency as high as 20ms - however this results in significantly degraded performance. Speeds slower than these thresholds are not recommended.
Requirements for System-to-System Integration
Oracle Client Requirements
When integrating directly with ONE's legacy Data Warehouse (Valdero):
|MariaDB Client Requirements|
When integrating directly with ONE's Data Warehouse (including Enterprise Slice and/or Enterprise Data Warehouse):
Additional details can be found at:
|SFTP Requirements||We support Password Auth and Key Auth. We use SSH2 protocol.|
|AS2 Integration Requirements|
A Trading Partner is required to provide ONE with the following:
|HTTPS Integration Requirements|
Compatible with TLS 1.2, and TLS 1.3.
Compatible with SNI.
Supported cipher suites (accurate as of January 2023; subject to change):
SAML 2.0 is supported for federated authentication
NEO supports the localization of menus, labels, error messages, alerts and emails.
The following languages are supported by NEO:
- English (US)
- Spanish (Mexico)
- French (Canada)
- Portuguese (Brazil)
- Chinese (Simplified)
For concerns or questions please contact: [email protected]