Configuring Critical Service Level for Items

Users can define the service level of an item as critical on the items screen. The item is considered a critical item by the Multi-Tier Inventory Planning engine.

Complete the following steps to set the Critical Service Level option for items:

  1. Log in to the ONE system as a Buyer Supply Chain Admin role.

  2. Click Menus/Favs > Administration > Item > Search Item.
    The Search Item screen opens.

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  3. Click the New Item button.
    The New Item screen displays.

    images/download/attachments/131837118/image-2023-6-23_7-39-2-version-1-modificationdate-1687523942000-api-v2.png

  4. Enter all the required information on the screen. Fields with an asterisk ( * ) are required.

  5. Select the Critical Service Level checkbox to set the critical service level for the item.

  6. Click Create to create and save the record.
    A success message appears.

Note

Users can upload CSV files using the Upload option on the Search Item screen. The Critical Service Level is a boolean field that accepts 0 (False) or 1 (True) as input.