Creating EDI Message Queue Alert Subscriptions

Users with certain Buyer Roles can create an EDI message queue alert subscription that sends an alert if any of the following EDI processing issues occur:

  • An inbound EDI message is rejected due to format validation errors.

  • An inbound EDI message processing fails due to business validation errors.

  • An inbound EDI message gets "stuck" in a Pending state.

  • An outbound EDI message is not acknowledged by a partner in a reasonable amount of time. The amount of time considered for this threshold varies per partner. Contact the system administrator for details on specific partner thresholds.

  • To create a new EDI message queue alert subscription, follow the steps described in Creating Alert Subscriptions.

  • Select the Category and Alert Type as shown in the following figure.

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  • For all roles, users receive EDI Issue alerts only for EDIs that are addressed to or from the user's organization.

  • Users receive EDI Issue alerts only if the user's Buyer Code matches the Buyer Code on the related order. For example, alerts are generated for an Invoice that is related to a specific order.