Creating Reason Codes

You can create a reason code in the system.

To create a reason code:

  1. From the Administration menu, select Search Reason Code.
    The Search Reason Code screen appears.

    images/download/attachments/131840588/rc01-version-1-modificationdate-1569535959000-api-v2.png

  2. Click the New Reason Code button at the bottom of the screen.
    The New Reason Code screen appears.

    images/download/attachments/131840588/rc02-version-1-modificationdate-1569535959000-api-v2.png

  3. Enter the following information: Enterprise, Name, and Model Level.

  4. In the Model Level Description box, enter the description for the model level.

  5. In the Description field, enter a description for the reason code.

  6. Check the Active checkbox, if required.

  7. Click Create.
    A success message appears.