Creating Reason Codes

Complete the following steps to create reason codes:

  1. Log in to the ONE system.

  2. Click Menus/Favs > Administration > Search Reason Code.
    The Search Reason Code screen opens.

    images/download/attachments/131840596/image-2023-2-24_8-54-38-version-1-modificationdate-1686315526000-api-v2.png
  3. Click the New Reason Code button at the bottom of the screen.
    The New Reason Code screen appears.

    images/download/attachments/131840596/image-2023-2-24_8-55-25-version-1-modificationdate-1686315526000-api-v2.png



  4. Fill out the following fields. Fields with an asterisk ( * ) are required.

    Field

    Description

    Enterprise Name

    This field auto-populates.

    * Name

    Enter a name for the new reason code.

    Code Type

    Select a code type from the dropdown list.

    * Model Level

    Enter a model level for the reason code.

    Model Level Description

    Enter a model level description.

    Description

    Enter a description.

    Active?

    Select the checkbox to mark the new reason code as active.

  5. Click Create.
    A success message appears.