Creating Service Levels

Complete the following steps to add service levels:

  1. Log in to the ONE system.

  2. Click Menus/Favs > Administration > Service Levels .
    The Service Levels screen displays.

    images/download/attachments/131842166/image-2023-3-27_11-40-24-version-1-modificationdate-1679897423000-api-v2.png



  3. Click the New Service Level button at the bottom of the screen.
    The New Service Level screen displays.

    images/download/attachments/131842166/image-2023-3-27_11-31-31-version-1-modificationdate-1679896890000-api-v2.png

  4. Fill out the following fields. Fields with an asterisk ( * ) are required.

    Field Name

    Description

    * Service Level Name

    Enter a name for the new service level.

    Transit Time

    Enter the transit time in days, hours, and minutes.

    Delivery Commit Time

    Enter the time committed for the delivery.

    Applicable Route Scenarios

    Select the applicable route scenarios from the dropdown list.

    No of Alt Routes To Explore

    Enter the number of alternate routes to explore.

    Premium

    Select this option to mark the service level as premium.

    Expiration Time

    Enter the expiration time in days, hours, and minutes.

    Pickup Cut Off Time

    Enter the cutoff time for the pickup

    Description

    Enter a brief description of the new service level.

    Explore Sch Between Forwarder Sites

    Select this option to consider the schedule between forwarder sites as part of the service level.

    Declared Value Threshold

    Enter the declared value threshold.

    Is Active?

    Select this option to mark the service level active.

    Roundtrip Method

    Select a round-tripping method from the dropdown list.

    Propagate To Legs

    Select this option to extend service levels associated with the parent shipment to all shipment legs.

  5. Click the Save button.
    A success message displays.