Order Promising Collaboration
Buyer and Vendor users can collaborate on orders, make changes to orders, and approve orders in the ONE system. In certain situations, a vendor may not be able to fulfill the requests of a buyer. The most common situations are due to a low quantity of a specific item, and an inability to deliver a shipment by the proposed date. In these situations, the vendor will make changes to the order, and the state of the order changes to the Vendor Confirmed with Changes state.
The buyer must accept the changes or modify the order again. If the buyer modifies the order, the order enters the Buyer Confirmed with Changes state, and the vendor must confirm or reject the order. This cycle repeats until a consensus is reached on the order and request quantities or until either the buyer or vendor rejects the order.The following workflow describes all possible state relationships in the order promising collaboration.
The following table describes the PO states in the order promising collaboration workflow.
State |
Description |
Vendor Confirmed With Changes |
POs can enter the Vendor Confirmed With Changes state when a vendor makes changes to one or more fields and then confirms the PO. Buyers can:
|
Buyer Confirmed with Changes |
Buyers can, in turn, make changes to PO when a vendor returns an order with their changes. Vendors can:
|
Buyer Change Requested |
Buyers can request a change to an order that a vendor has promised to fulfill. Vendors can:
|
Vendor Change Requested |
Vendors can request a change to an order that a buyer has proposed. Buyers can:
|
Open |
POs in the Open state are ready to move on to fulfillment, but buyers and vendor can still:
|
Vendor Rejected |
Vendors can reject an order from the buyer if they cannot fulfill the needs of the PO. When a vendor rejects a PO, it moves to the Vendor Rejected state. A PO can enter the Vendor Rejected state from the In Promising and Buyer Confirmed with Changes states. Buyers can take the Cancel action, moving the order to the Canceled state. |
Canceled |
The PO is canceled by the buyer. |