Order Promising Collaboration

Buyer and Vendor users can collaborate on orders, make changes to orders, and approve orders in the ONE system. In certain situations, a vendor may not be able to fulfill the requests of a buyer. The most common situations are due to a low quantity of a specific item, and an inability to deliver a shipment by the proposed date. In these situations, the vendor will make changes to the order, and the state of the order changes to the Vendor Confirmed with Changes state.

The buyer must accept the changes or modify the order again. If the buyer modifies the order, the order enters the Buyer Confirmed with Changes state, and the vendor must confirm or reject the order. This cycle repeats until a consensus is reached on the order and request quantities or until either the buyer or vendor rejects the order.The following workflow describes all possible state relationships in the order promising collaboration.

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The following table describes the PO states in the order promising collaboration workflow.

State

Description

Vendor Confirmed With Changes

POs can enter the Vendor Confirmed With Changes state when a vendor makes changes to one or more fields and then confirms the PO. Buyers can:

  • Take the Buyer Confirm action, moving the order to the Open state

  • Take the Buyer Confirm with Changes action, moving the order to the Buyer Confirmed with Changes state

  • Take the Reject Vendor Changes action, moving the order to the Canceled state

Buyer Confirmed with Changes

Buyers can, in turn, make changes to PO when a vendor returns an order with their changes. Vendors can:

  • Take the Vendor Confirm action, moving the order to the Open state

  • Take the Vendor Confirm with Changes action, moving the order to the Vendor Confirmed with Changes state

  • Take the Vendor Reject action, moving the order to the Vendor Rejected state

Buyer Change Requested

Buyers can request a change to an order that a vendor has promised to fulfill. Vendors can:

  • Take the Vendor Confirm action, moving the order to the Open state

  • Take the Vendor Confirm with Changes action, moving the order to the Vendor Confirmed with Changes state

Vendor Change Requested

Vendors can request a change to an order that a buyer has proposed. Buyers can:

  • Take the Buyer Confirm action, moving the order to the Open state

  • Take the Buyer Confirm with Changes action, moving the order to the Buyer Confirmed with Changes state

Open

POs in the Open state are ready to move on to fulfillment, but buyers and vendor can still:

  • (Buyer only) Take the Buyer Change Request action, moving the order to the Buyer Change Requested state

  • (Vendor only) Take the Vendor Change Request action, moving the order to the Vendor Change Requested state.

Vendor Rejected

Vendors can reject an order from the buyer if they cannot fulfill the needs of the PO. When a vendor rejects a PO, it moves to the Vendor Rejected state. A PO can enter the Vendor Rejected state from the In Promising and Buyer Confirmed with Changes states.

Buyers can take the Cancel action, moving the order to the Canceled state.

Canceled

The PO is canceled by the buyer.