Sending Discrepancies for Review

Once a discrepancy is created, it enters an open state. All discrepancies in an open state can be Sent for Review.

To send a discrepancy for review:

  1. From the Transportation menu, select Delivered.
    The Delivered tab appears.

    images/download/attachments/131831935/worddav8b7dd2520c75656289bcf6d8ff7d1832-version-1-modificationdate-1584041479000-api-v2.png



  2. Click the pop-up marker to open the Shipment column context menu.

    images/download/attachments/131831935/worddav547556af895416f2eeafe9058348582e-version-1-modificationdate-1584041479000-api-v2.png



  3. Select Discrepancies from the menu which appears.
    The Discrepancies tab appears

    images/download/attachments/131831935/worddavf29617c58a69074382147500a61a493c-version-1-modificationdate-1584041479000-api-v2.png



  4. Locate the discrepancy you are approving.

  5. Open the Filters menu and filter by Open state.

  6. Click a link in the Request No field to open the tab for the associated discrepancy.
    The tab for the selected discrepancy appears.

    images/download/attachments/131831935/worddav8fcc370be042dd4ee3a6d5a236d983c4-version-1-modificationdate-1584041479000-api-v2.png



  7. Click Send for Review.
    The Select Reviewing Organization window appears.

    images/download/attachments/131831935/worddav3971237b3ebe520e765ec7aa5881a2fb-version-1-modificationdate-1584041479000-api-v2.png



  8. Click the icon to open a window and select a reviewing organization.

  9. Click OK.
    The selection appears in the Select Reviewing Organization window.

  10. Click Send.
    A success message appears and the discrepancy state changes to For Review.