Searching for Alerts in the Alerts Inbox

You can search alerts in the inbox by issue subscription, priority, date range, read status, and subject. Afterward, you can export the search results to an Excel spreadsheet.

Complete the following steps to search for alerts in the alert inbox:

  1. L og in to the ONE system.

  2. Click Menus/Favs > Tools > Alert Inbox .
    The Alert Inbox screen appears.

    images/download/attachments/131827527/image-2023-2-10_7-58-51-version-1-modificationdate-1676037531000-api-v2.png

    Tip

    In the Mail column, click the email status buttons to switch between unread images/download/attachments/131827527/worddav3eb3246c5908831d2728906061472f57-version-1-modificationdate-1676037467000-api-v2.png and read images/download/attachments/131827527/worddavdd816221bd77c41892208c682b71a557-version-1-modificationdate-1676037467000-api-v2.png statuses.

  3. In the Subject column, click a subject link to view the alert details
    The alert details open on a new screen.

  4. To view details of the transaction related to an alert, click a reference number link under the Ref No column.
    The transaction details appear on a new screen.